ABOUT US Minimize
DMOproZ is the online home of Zeitgeist Consulting...and a resource portal for Destination Marketing Organization Professionals everywhere. Since 1995, Zeitgeist has provided cutting-edge Consulting and Speaking services to the Tourism and Hospitality Industry with a focus on Destination Marketing and Management Organizations across North America. Founded on the simple premise that Destination Marketing Organizations looking for a consultative hand should be able to turn to someone that has actually done time in the DMO trenches. And today, Zeitgeist has successfully assisted more DMOs than any other firm of its kind.

But, as our offerings expand and we work with more virtual partners, we are evolving into more than just Zeitgeist. We are DMOproZ. But, one thing hasn't changed...and that's our continuing mission to elevate the visibility, respect, professionalism and impact of Destination Marketing and Management Organizations across North America. And we still do it every day.

 

ABOUT BILL GEIST Minimize

BILL GEIST is the Chief Instigator at Zeitgeist Consulting, a firm specializing in strategic planning, governance, marketing and legislative issues for convention and visitor bureaus, tourism-focused chambers of commerce, economic development organizations and communities. 

Bill is the author of the acclaimed Destination Leadership for Boards and a contributor to Fundamentals in Destination Marketing. He has provided consulting services to over 180 Destination Marketing Organizations since 1995 and is a popular speaker on marketing, trends and customer service across North America. He has also served as a guest lecturer on Internet Marketing at the University of Wisconsin's Small Business Development Center.

Prior to forming Zeitgeist Consulting, Bill served as the President/CEO of the Greater Madison (WI) Convention & Visitors Bureau from 1990-1995. During his tenure, he was the lead spokesperson and co-strategist for the successful public referendum fight to build the Frank Lloyd Wright-designed Monona Terrace Convention Center. He also succeeded in doubling the Bureau's sales and marketing budget and oversaw the launch of one of the Top 25 Marathons in the nation.Before moving to the Madison CVB, Bill led the Kankakee County (IL) CVB and landed the first multi-year contract ever awarded for the American Power Boat Association's National Outboard Championships. 

Prior to his Destination Marketing work, he held various management and programming positions with broadcast media in the Chicago area. Bill has served as the President of the Wisconsin Association of Convention & Visitors Bureaus and the Vice-Chairman of the Board of Directors of the Wisconsin Tourism Federation. Past associations have included stints as Vice-Chair of the Wisconsin Governor's Council on Tourism and the past Chair of the Wisconsin Professional Speakers Association. Bill holds an Executive MBA from the University of Wisconsin and a Bachelor of Arts degree in Political Science from Kenyon College.

ABOUT TERRI WHITE Minimize

TERRI WHITE'S business card says "High Priestess of Client Services". And, after more than a decade running the Zeitgeist office, she is so much more than just that. She’s the one that makes sure your every need is met, every question answered…and that Bill shows up as scheduled! She is your secret weapon, ace in the hole and confident confidant.

Today, Terri oversees all online community stakeholder and Board surveys, manages our Destination Assessment process for select clients and heads up our newest service, DMOvizion, which provides moment-to-moment analysis of tourism video and commercials. She juggles that along with all logistics and communications flowing in and out of the firm on a daily basis.

Client Services isn't just a title, it is a job description. We're all about top level service...just ask our clients! Prior to joining Bill at Zeitgeist headquarters, Terri was a Customer Sales and Service trainer for American Girl and advocate for clients and patients for other firms in Madison WI over the years. Making sure that your questions are answered and your needs are met is part of her DNA.

OUR CLIENTS Minimize

Akron / Summit County (OH) Convention & Visitors Bureau • Alabama Association of Convention & Visitors Bureaus • Alton (IL) Regional CVB • City of Aurora (CO) • Albuquerque (NM) Convention & Visitors BureauAmerican Bus AssociationAnchorage (AK) CVB • Asheville Area (NC) Convention & Visitors Bureau • Atlantic City Convention & Visitors Association • Baton Rouge Area (LA) Convention & Visitors Bureau • Bayfield (WI) Chamber of Commerce • Visit Beloit (WI) • Beloit Riverfest • Bloomington (IN) Convention & Visitors Bureau • Bowling Green (OH) Chamber / Convention & Visitors Bureau • Brookfield (WI) Convention & Visitors Bureau • Burkhalter Travel • Burnsville (MN) CVBCedar Rapids Area (IA) Convention & Visitors Bureau • Chesapeake (VA) Conventions & Tourism • City of Albuquerque (NM) • City of Aurora (CO) • Coastal Fairfield County (CT) Convention & Visitors Bureau • Cook County (MN) Visitors Bureau • City of Dalhart (TX) • Dayton/Montgomery County (OH) CVB • Decorah Area (IA) Chamber of Commerce • Dickinson (ND) Convention & Visitors Bureau  • Dickinson County Area (MI) Chamber of Commerce • Dickinson County Area (MI) Economic Development Alliance • Door County (WI) Visitor Bureau • Dublin (OH) CVB • Dubuque (IA) Convention & Visitors BureauDuPage County (IL) Convention & Visitors BureauEagan (MN) Convention & Visitors BureauEau Claire (WI) Convention & Visitors Bureau • Elgin Area (IL) Convention & Visitors Bureau • Erie (PA) CVB • Estes Park (CO) CVB • Evansville (IN) Convention & Visitors Bureau • Experience Grand Rapids (MI)Fargo-Moorhead (ND-MN) Convention & Visitors Bureau • Findlay-Hancock County (OH) Convention & Visitors Bureau • Finger Lakes Tourism • Florida Association of Convention & Visitors BureausFond du Lac (WI) Convention & Visitors BureauFort Collins (CO) Convention & Visitors Bureau  • Greater Fort Lauderdale (FL) Convention & Visitors Bureau • Greater Green Bay Convention & Visitors Bureau • Fort Wayne/Allen County (IN) Convention & Visitors BureauFox Cities (WI) Convention & Visitors BureauGalena/Jo Daviess County (IL) Convention & Visitors Bureau • Greenbrier County (WV) Convention & Visitors Bureau • Hamilton County (IN) Convention & Visitors Bureau • Hershey Harrisburg Regional Visitors Bureau • Holland (MI) CVB • Huntington Beach (CA) Conference & Visitors Bureau • Illinois Bureau of Tourism • Illinois Council of Convention & Visitors BureausIndiana Division of Tourism • Indiana I-80/90 Tourism Development Council • Iowa City/Coralville Convention & Visitors BureauIrving (TX) Convention & Visitors BureauJacksonville & Beaches (FL) CVBJanesville Area (WI) Convention & Visitors Bureau • Jefferson City (MO) Convention & Visitors Bureau • Juneau (AK) Convention & Visitors Bureau • Kenosha Area (WI) Convention & Visitors Bureau  • Kosciusko County (IN) Visitors Bureau • The La Crosse (WI) Center • La Crosse Area (WI) Convention & Visitors Bureau • Greater Lafayette (IN) Convention & Visitors Bureau • Lake Geneva Area (WI) Convention & Visitors Bureau • Lanesboro (MN) Chamber of Commerce • Greater Lansing (MI) CVB • LaPorte County (IN) Convention & Visitors Bureau • Laurel Highlands (PA) Visitors Bureau • Lisle (IL) Convention & Visitors Bureau • Loudoun County (VA) Convention & Visitors Association • Lycoming County (PA) Visitors Bureau • Greater Madison (WI) Convention & Visitors Bureau • The Madison Marathon  • Mankato Area (MN) Convention & Visitors BureauMansfield/Richland County (OH) Convention & Visitors BureauMarion/Grant County (IN) Convention & Visitors Bureau • Marshfield (WI) Visitors & Promotion Bureau • Midland (TX) Convention & Visitors Bureau • Midlands (SC) Authority for Convention, Sports & Tourism • Mobile (AL) Convention & Visitors CorporationMyrtle Beach Area (SC) Chamber/CVB • Greater New Haven CVB • Norfolk (VA) Convention & Visitors Bureau • Norfolk (VA) CVB Training & Research Foundation • Northeastern Wisconsin Arts Council • Ohio Association of Convention & Visitors Bureaus • Ohio Division of Travel & Tourism • Oklahoma Governors Conference on Tourism • Omaha (NE) Convention & Visitors BureauOshkosh (WI) Convention & Visitors Bureau  • Ottawa County (OH) Convention & Visitors Bureau • Palm Beach County (FL) Tourist Development Council • Pennsylvania Great Outdoors Convention & Visitors Bureau • Pennsylvania Wilds • Visit Pittsburgh (PA) • Punxsutawney (PA) Chamber of Commerce • Quad Cities (IL/IA) Convention & Visitors BureauReal Racine (WI)Greater Raleigh CVB • Rapid City (SD) Convention & Visitors Bureau • Richmond (VA) Metropolitan CVBRoanoke Valley (VA) Convention & Visitors Bureau • Rochester (MN) Convention & Visitors Bureau • Rockford Area (IL) Convention & Visitors BureauRockford Area (IL) Park DistrictRoseville (MN) Visitors AssociationSacramento Convention & Visitors Bureau • St. Augustine, Ponte Verde & the Beaches VCB • St. Cloud Area (MN) Convention & Visitors Bureau • St. Joseph (MO) Convention & Visitors BureauVisit Sarasota CountySouthCoastUSASouth Shore (IN) Convention & Visitors Authority • Springfield (IL) Convention & Visitors Bureau • Greater Springfield (MA) Convention & Visitors BureauStevens Point Area (WI) Convention & Visitors Bureau • Tacoma Regional CVB  • Visit Tampa BayTioga County (PA) Visitors Bureau • Topeka (KS) Convention & Visitors Bureau • Tulip Time • The University of Wisconsin Arboretum • Vacaville (CA) CVB • Valleys of the Susquehanna • Virginia Association of Convention & Visitors Bureaus • Visit Illinois • Visit Minneapolis North • Visit Milwaukee (WI) • Washington Co (PA) TPA • Wausau/Central Wisconsin Convention & Visitors Bureau • Western Association of CVBs • Wisconsin Association of Convention & Visitors Bureaus • Wisconsin Dells Visitor & Convention Bureau • Wisconsin Department of Tourism • Wisconsin Festivals & Events Association • Wisconsin Historical Society • Wisconsin Rapids Chamber of Commerce • Greater Wilmington (DE) Convention & Visitors Bureau

BOLD indicates repeat clients

 

"You continue to be quoted by the County Commissioners. To be told, it was the best strategy ever…" -- Virginia Haley, Visit Sarasota County 


"We used 'Destination Leadership for Boards' as the model for the retreat and had the entire Board read and discuss the book in book club fashion before the retreat! The retreat, the book and Bill were all huge hits!!!" -- Jack Berry, Richmond Metropolitan CVB 

 

"On behalf of the Governor's Conference on Tourism, I want to thank you for your participation at our annual conference. The results from our event evaluation showed that your program was far-and-away the highest rated…"  --Dawn Zanoni, CMM Wisconsin Dept of Tourism

 

 "We have come a long way and you were a big part of us building momentum. Your consulting and friendship came at a very critical time for us. You should take some pride..." -- Dana Markel, Omaha CVB 

 

"Your facilitating was both educational and entertaining. Thanks so much for your expertise, helpfulness and insights" -- Dan O'Connell, Visit Fort Wayne


"You clearly knocked another one out of the park for us! From the Mayor to our Board Chair and all of the other Board members I’ve spoken with, everyone was very pleased with the results and enjoyed their day with you. -- Brent Cory, Eagan MN CVB


"Thank you both for such an outstanding job and superb customer service." -- Michael Van Parys, Connecticut Convention & Sports Bureau.


"Thank you so much for great sessions at the Utah Tourism Conference. You are the consummate pro." -- Nan Anderson, Utah Tourism Industry Association