As the Destination Marketing arena becomes increasingly complex, DMOproZ strives to provide an easily accessed Knowledge Bank for DMO pros around the world. From White Papers to cutting edge Research to our recommendations on books to make you think, videos to encourage your creativity and blogs to keep you current.

And, we want this to be a two-way street. When you see a great resource that would be a benefit to the DMO collective, shoot it our way and we'll post it up for your peers. 


A Flying Hellscape

C9Ky5AtVoAARjaa-1As the meme-fest that has kept us all amused in the aftermath of United Airlines' significant fail slows (and the resulting loss of over a half billion dollars of capitalization grows), management still can't buy a clue. Even in his apology for the events of Sunday evening, in which a passenger was forcibly removed from a flight, the CEO continues to subtly suggest it wasn't United's fault (law enforcement was to blame).

But, just how United got to be the PR shitshow of the decade (Guitars, Leggings and Beatings) is masterfully narrated in this piece from Wired.

Worth your read.

Bill Geist

Bill GeistBill Geist

Other posts by Bill Geist