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Delta’s Bold Experiment

6a00d83451b69969e201bb09eab267970d-150wiOver a decade ago, we began issuing "Air Laws" (not unlike Miller Beer's "Man Law" series of commercials) in a (vain) attempt to bring civility back to air travel. The very first Air Law addressed the habit of some self-absorbed passengers to recline their seat without considering the person behind them.

Now, we've all seen the heated "Tastes Great / Less Filing" debates ("I paid for the right to recline," some sputter indignantly) both in print and in person. And, I'm not here to debate it again. But, Delta Airlines has just announced that it will be converting roughly 10% of its fleet to feature seats with half the recline. The reason for the test: "Ensuring an optimal experience." I feel oddly vindicated.

This should be interesting...


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Bill Geist

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